It was not the best start to a Monday morning. When Chris K. got in, the entire IT department was in full-panic mode because the Linux mail server that he administered was unresponsive.
After a few hours in the cramped meeting room, Chris finally worked out what happened. On the prior Friday, a program manager had been trying to send a 76MB file to several people on the west coast via email. This, naturally, caused him to hit the imposed 10MB per message size limit.
The story goes down hill from there.