I was looking for the hours of a local Denver Public Library branch and of course, went to DPL’s Web site to fine the information. I was happy to find that they’re using Google Maps on the Locations & Hours page. However, when I clicked on the name of the branch I was looking for, things started to fall apart. The content, namely the branch’s hours, are too long for the baloon that appears on the map. Zooming out on the map resized the baloon to fit the text but then the baloon was too tall to fit in the space allowed for tha map. (I do have an e-mail into DPL about the problem, before everyone starts whining about this post.)
A+ for the idea, C for the execution.
UPDATE 7:35pm: Here’s DPL’s response:
Thanks for reporting this. We had fixed this display problem for the
earlier version of Firefox, but it looks like we lost it for Firefox
1.5, which is where I’m seeing the problem now. Internet Explorer
displays it correctly.
We’re looking into this and hope to have it fixed soon. In the
meantime, you can either scroll down to see branch hours displayed in a
table, or link to the specific branch page by selecting the library name
at the top of the text bubble.
Revised grade: B for implementation.
Okay, so I’ll bite and “whine” about this post. Being an obvoius advocate for library services, why do feel it’s necessary to complain about a service that has a bug in it before giving the library a chance to address the issue? It seems from your “update” that DPL responded to you in a timely manner and took your comment seriously. You have every right to be disappointed as a Firefox user (I’m one too), but would it be so difficult to temper your indignation for an appropriate amount of time before posting negative comments for the world to see?