Not customers: doctors have patients, libraries have patrons, lawyers have clients and teachers have students
Professionalization isn’t perfect: historically, professional societies “were structured around hierarchies of gender and race and
Friday Video: Douglas Rushkoff: “Throwing Rocks at the Google Bus” | Talks at Google
The digital economy has gone wrong. Everybody knows it, but no one knows quite how
How to Be a Good Boss, With Basecamp’s David Heinemeier Hansson and Columnist Rob Walker
Image: CC Kumar Appaiah
Friday Reads: Zucked: Waking Up to the Facebook Catastrophe by Roger McNamee
The story of how a noted tech venture capitalist, an early mentor to Mark Zuckerberg
How Employee Appreciation Can Make a Difference
Employee Appreciation Day next falls on Friday, March 1, 2019. However, if you limit your
As work gets more ambiguous, younger generations may be less equipped for it
To explore the consequences of people’s attitudes towards ambiguity, we surveyed 800 workers from a