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Category: Management

How Buffer Protects Our Team When A Customer Is Abusive
Management

How Buffer Protects Our Team When A Customer Is Abusive

Posted on July 14, 2017July 14, 2017 by Michael Sauers

How well does your library protect your staff from abusive patrons/members/customers? Here’s how Buffer does it. The Teammate Protection Pledge As a Bufferoo, you’ll get…

Friday Reads: Work Rules by Laszlo Bock
Books

Friday Reads: Work Rules by Laszlo Bock

Posted on July 7, 2017July 2, 2017 by Michael Sauers

From Amazon.com: NEW YORK TIMES BESTSELLER WALL STREET JOURNAL BESTSELLER   The Globe and Mail Top Leadership and Management Book Forbes Top Creative Leadership Book   From the visionary…

Throwback Thursday: When I ran a “Friends of the Library” bookstore
Management

Throwback Thursday: When I ran a “Friends of the Library” bookstore

Posted on July 6, 2017July 1, 2017 by Michael Sauers

While recently searching the blog for another post I stumbled over this gem from 2006. Ah. memories… In January 2006 I was asked by the…

The Lead/Serve Paradox
Management

The Lead/Serve Paradox

Posted on June 16, 2017 by Michael Sauers

Source: Gapingvoid.

How to focus in the age of distraction
Management

How to focus in the age of distraction

Posted on June 15, 2017June 15, 2017 by Michael Sauers

Source: http://learningfundamentals.com.au/presentations/focus/. .

When the going gets tough, true leaders take action.
Management

When the going gets tough, true leaders take action.

Posted on June 15, 2017 by Michael Sauers

Your people also need to know that you’ve got their back. Are you all talk? Or are you willing to put yourself out there for…

Mental Load & The Worry Cache
Management

Mental Load & The Worry Cache

Posted on June 15, 2017 by Michael Sauers

It turns out that the mental load of management is primarily around experiencing failure. Actual failure, sure, but mostly potential failure. Imagining failure in advance. All…

What Rebels Want From Their Boss
Management

What Rebels Want From Their Boss

Posted on June 5, 2017 by Michael Sauers

Source: http://qaspire.com/2017/05/19/sketchnote-what-rebels-want-from-their-boss/ Via: http://stephenslighthouse.com/2017/06/05/sketchnote-what-rebels-want-from-their-boss/

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