“How can I help you?” You’d think this would be a great question to ask your employees. Surely, I’ve asked this question, as a CEO myself,…
Category: Management
“Be a good listener,” Dale Carnegie advised in his 1936 classic How to Win Friends and Influence People. “Ask questions the other person will enjoy answering.” More…
Looking at the clock. Staring into the distance. Short, nondescript answers. A CEO recently told me how he’d frequently see this body language from an…
Kerry Goyette | TEDxCosmoPark It’s a misconception that you can motivate your employees. They’re already motivated. The key is to unleash their motivation. The Founder…
What makes a great leader? Management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws staffers into a circle of…
To convince yourself of the decision, put yourself in the shoes of someone who believes deeply in the decision that was made. Ask yourself why…
From Amazon.com: The how-to guide for exceptional management from the bottom upThe Effective Manager is a hands-on practical guide to great management at every level.…
We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training,…
From Amazon.com: The New York Times bestselling author of Better and Complications reveals the surprising power of the ordinary checklist We live in a world…