“Be a good listener,” Dale Carnegie advised in his 1936 classic How to Win Friends and Influence People. “Ask questions the other person will enjoy answering.” More…
Category: Management
Looking at the clock. Staring into the distance. Short, nondescript answers. A CEO recently told me how he’d frequently see this body language from an…
Kerry Goyette | TEDxCosmoPark It’s a misconception that you can motivate your employees. They’re already motivated. The key is to unleash their motivation. The Founder…
What makes a great leader? Management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws staffers into a circle of…
To convince yourself of the decision, put yourself in the shoes of someone who believes deeply in the decision that was made. Ask yourself why…
From Amazon.com: The how-to guide for exceptional management from the bottom upThe Effective Manager is a hands-on practical guide to great management at every level.…
We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training,…
From Amazon.com: The New York Times bestselling author of Better and Complications reveals the surprising power of the ordinary checklist We live in a world…
Millennials should not expect their workplace to cater to an individual’s unique skills, but workplace managers should also recognize that millennials do have initiative and…