Workplace stress is exacting an ever-higher physical and psychological toll. It adversely affects productivity, drives up voluntary turnover, and costs US employers nearly $200 billion…
Category: Management
I HAVE A MASOCHISTIC need to please bosses, so I’m never more than a few feet from my iPhone (notifications humming at all hours) and…
https://www.ted.com/talks/melinda_epler_3_ways_to_advocate_for_a_more_inclusive_workplace?utm_campaign=daily&utm_content=image__2018-10-04&utm_medium=email&utm_source=newsletter_daily We’re taught to believe that hard work and dedication will lead to success, but that’s not always the case. Gender, race, ethnicity, religion, disability,…
“I can handle the truth. I’m pretty tough, Claire.” My CEO at the time told me this during our one-on-one about five or so years…
Many managers say flat-out that their biggest frustration is when employees are not prepared for a one-on-one meeting. Yikes, really? Over the past four years,…
Diversity is among the most critical issues and opportunities we face today. Conscious efforts abound, both in business settings and the world as a whole,…
…Research from Northwestern University suggests there may be an optimal time to give negative feedback. This timing has to do with our capacity for self-regulation, which…
“How can I help you?” You’d think this would be a great question to ask your employees. Surely, I’ve asked this question, as a CEO myself,…
“Be a good listener,” Dale Carnegie advised in his 1936 classic How to Win Friends and Influence People. “Ask questions the other person will enjoy answering.” More…
Looking at the clock. Staring into the distance. Short, nondescript answers. A CEO recently told me how he’d frequently see this body language from an…