Nicole Engard
- Time to start a new project, what do you do?
- set up a meeting with everyone involved
- start of list of tasks onto calendar
- assign tasks, put on document
- communication via phone & e-mail attachments
- This doesn’t work
- everyone knows a little, but no one knows everything
- A Jenkins we use a blog
- each project has a blog
- any staff can add to any blog
- Then there’s the issue of finding information down the road
- Can you find the e-mail of a decision made a year ago?
- Solution: blogs
- web-bases & full-text searchable
- archived & backed up
- visible to all staff, no one is left out
- fewer e-mails
- conversational format
- date & time stamps
- ability to link to relevant pages & comments
- What does the staff think?
- project section of the intranet is the favorite part
- cut down on clutter in inbox
- great having everything in one place
- helped put everything in perspective for end-of-year report
- Project is complete, now what?
- store on shared drive?
- add links on intranet?
- store them in your e-mail?
- print them out?
- Now, a wiki
- all policies and procedures on wiki
- full text searchable
- archived
- visible to all staff
- history of changes
- link to relevant pages & comments
- sound familiar?
- made all staff feel included
- “better than the old way”
- IT staff now documents in the wiki
- no more lost files
- [Live demo]
