Darlene Fitcher’s presentation was a useful as I expected. The best bit, “When it comes to usability testing, what’s the answer?” I spoke up and gave it to her, “It depends.” I also liked that she quoted Jakob Neilson. (Love him or hate him, he’s more often right than wrong.) Here’s another important point from her presentation: users expect to find “home” in the upper-left corner of a Web page and they expect to find “help” in the upper-right corner of the page.
Michael Sauers is the Director of Logan Library in Logan, UT. Prior to this he was one of the founding staff and Technology Manager for Do Space in Omaha, NE. After earning his MLS in 1995 from the University at Albany's School of Information Science and Policy Michael spent his first 20 years as a librarian training other librarians in technology along with time as a public library trustee, a bookstore manager for a library friends group, a reference librarian, a technology consultant, and a bookseller. He has written dozens of articles for various journals and magazines and has published 14 books ranging from library technology, blogging, Web design, and an index to a popular horror magazine. In his spare time, he blogs at TravelinLibrarian.info, runs The Collector's Guide to Dean Koontz website at CollectingKoontz.com, takes many, many photos, and typically reads more than 100 books a year.
Unless otherwise stated, all opinions are my own and are not to be considered those of the City of Logan, UT.
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