As someone who once bought a CD-RW drive and found trash in the box, implying that item had been previously opened and returned, I can relate to this suit against the chain by the Ohio Attorney General.
While searching for more information on that case (unsuccessfully) I found another that also involves Microsoft in which by receiving one of the free MSN trial CDs at a Best Buy, the store was automatically sending your credit card information (the one used for the purchase of actual merchandise) to Microsoft who would then automatically start charging you for MSN whether or not you ever used the free CD.
Michael Sauers is the Director of Logan Library in Logan, UT. Prior to this he was one of the founding staff and Technology Manager for Do Space in Omaha, NE. After earning his MLS in 1995 from the University at Albany's School of Information Science and Policy Michael spent his first 20 years as a librarian training other librarians in technology along with time as a public library trustee, a bookstore manager for a library friends group, a reference librarian, a technology consultant, and a bookseller. He has written dozens of articles for various journals and magazines and has published 14 books ranging from library technology, blogging, Web design, and an index to a popular horror magazine. In his spare time, he blogs at TravelinLibrarian.info, runs The Collector's Guide to Dean Koontz website at CollectingKoontz.com, takes many, many photos, and typically reads more than 100 books a year.
Unless otherwise stated, all opinions are my own and are not to be considered those of the City of Logan, UT.
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