As someone who once bought a CD-RW drive and found trash in the box, implying that item had been previously opened and returned, I can relate to this suit against the chain by the Ohio Attorney General.
While searching for more information on that case (unsuccessfully) I found another that also involves Microsoft in which by receiving one of the free MSN trial CDs at a Best Buy, the store was automatically sending your credit card information (the one used for the purchase of actual merchandise) to Microsoft who would then automatically start charging you for MSN whether or not you ever used the free CD.
Michael Sauers is currently the Director of Technology for Do Space in Omaha, NE. Michael has been training librarians in technology for the past twenty years and has also been a public library trustee, a bookstore manager for a library friends group, a reference librarian, serials cataloger, technology consultant, and bookseller since earning his MLS in 1995 from the University at Albany’s School of Information Science and Policy. Michael has also written dozens of articles for various journals and magazines and his fourteenth book, Emerging Technologies: A Primer for Librarians (w/ Jennifer Koerber) was published in May 2015 and more books are on the way. In his spare time he blogs at travelinlibrarian.info, runs The Collector’s Guide to Dean Koontz Web site, takes many, many photos, and typically reads more than 100 books a year.
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