Actual patron comments

These are real, unscripted, unedited comments from patrons to a public library. I’ll let them speak for themselves… (There’s just too many things I could say.)

You need to take better care of matterial on cd’s: a) cleaner, b) an archive with ability to store cd’s in separated media area, c) ability to provide repairs to cd data (non-profit copies so not typically violate copywrites: make a backup copy with which to replace damaged or lost cds) & catalogue copies in archive.

It would help if your hours were published on the website.

I ask for help and lady says time in the web site you want. I did and its keeps going back to the home page. I ask for help again and I not getting it. I am pissed that their taalone themselves and not helping the guest.

The audio section in this library is aweful. I am amazed that nothing has been done since the last time I was here several months ago. The selection is decent and has grown, thank you. The labeling and ticketing is beyond common sense. Most of the labels cover titles making it nearlyu impossible to see a title until you pull it off the shelf, and then there are labels directly over the titles on the front! This entire section desperately needs revamping.

I think that the service is great, but I don’t think that you should keep books that were from years and years ago. Please check on that! Other than that service is excellent!! What I mean by years is ago is that books that were checked out when you were in the 1, 2 or 3 grade and now your in the 6th!