If you’ve been to an airport in the past year you’ve probably noticed the self check-in stations which allow you to, using a credit card, identify yourself and get your boarding pass. In most cases you can use these stations is you only have carryon baggage; noting to check. Well, upon arriving at DIA this morning I found that United has made a few changes. All domedtic check in was being done at self service kiosks. Not only was there no common feeder line, thus causing you to hope you didn’t get stuck behind someone clueless, but also causing a lot of cluelessness on the part of non-frequent travelers. This of course allowed United to have hald the number of usual staff on site since the customers are doing most of the work. (Staff just took the bags you were checking and helped said clueless people.) Welcome to the bankrupt skies.
Michael Sauers is currently the Director of Technology for Do Space in Omaha, NE. Michael has been training librarians in technology for the past twenty years and has also been a public library trustee, a bookstore manager for a library friends group, a reference librarian, serials cataloger, technology consultant, and bookseller since earning his MLS in 1995 from the University at Albany’s School of Information Science and Policy. Michael has also written dozens of articles for various journals and magazines and his fourteenth book, Emerging Technologies: A Primer for Librarians (w/ Jennifer Koerber) was published in May 2015 and more books are on the way. In his spare time he blogs at travelinlibrarian.info, runs The Collector’s Guide to Dean Koontz Web site, takes many, many photos, and typically reads more than 100 books a year.
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