PDA update, tech-support hell

Got my replacement PDA today along with a 128MB SD card which can be read in both my laptop and my PDA. (This is a ‘solution’ to the no floppy issue.) Trouble is, the card works find in the PDA but the laptop keeps telling me it’s not formatted nor can it be formatted. I called PNY’s tech support and they were “unable to find [my] laptop in their database.” When last we left the call the support guy was going to try to find more information and call me back. Here’s me with finger’s crossed. (Worst comes to worst, I return the card and try another brand.)

A few hours later the guy called back with a non-answer: “There’s no reason the card shouldn’t be working in your tablet.” Oh, and he checked to make sure I was inserting it right-side up. Anyway, he’s ‘esclated’ the problem to their ‘falsh experts’ and they’ll give me a call back on Monday.

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