Tag: reference

Searching 2.0 presentation


Thanks to everyone who attended either via EI or PEN today. Here’s the presentation for

Well, would you?


Seriously, are you committed to public service enough to demonstrate this for a patron? (Photo:

Reference 2.0 Presentation Follow-up


In my Reference 2.0 presentation yesterday I was pushing del.icio.us as a great way for

Is reference via Twitter possible?


Last night I had a “great idea” for an experiment: reference via Twitter! Our reference

Here’s a great question for your reference staff:


“What does the rest of the library staff know?” Since arriving at NLC I’ve been meeting