The first time I heard the term white privilege, I did what many white people do. I leapt immediately to defending myself from whatever accusations…
Category: Management
Speaking up is hard to do. You see something ethically questionable. Notice someone not being included. Run up against offensive speech. Disagree with an opinion…
The debate about feedback at work isn’t new. Since at least the middle of the last century, the question of how to get employees to…
Most employers are approaching job interviews all wrong, says business consultant Anthony Tjan. To identify the candidates who have substance and not just smarts, here…
The New York Public Library is one of the largest public libraries in the world, with 18 million visitors yearly, a budget of nearly $300m,…
Over the decades, a lot of really stupid management fads have come and gone, including: Six Sigma, where employees wear different colored belts (like in…
Workers commute an average 38 minutes each way between home and work—a trip that can feel like a dreadful chore before the workday even begins.…
No, I’m not talking about community members. Libraries often attract people who want to work in that setting (and perhaps that specific library), and who…
The basics on how to nurture and manage groups of people with different backgrounds and perspectives — on a micro and macro level. (Curated in…
There are plenty of people who will do what I do for less money. There are people who do what I do for more money.…