Why your Library’s Web site should make it perfectly clear where you are

Where's WaterlooKerstin Habenicht, a librarian at Waterloo Public Library, had a volunteering applicant stand her up for an interview last week. On Monday, Habenicht received an email with an interesting excuse.

The applicant arrived promptly on time at 3 p.m. in Waterloo, Iowa. The interviewer was ready right at 3 p.m. — in Waterloo, Ontario.

“Our summer reading club this year has a detective theme — Agent 009. Unfortunately, I just failed my detective exam,” Habenicht, children’s program coordinator for the Canadian library, said.

The entire time the two were e-mailing, they never realized they were communicating internationally, from 757 miles apart.

According to librarians, this kind of thing happens all the time.

Read the full article @ The WCF Courier. (Thanks Allana!)

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