Here’s the latest Amazon.com debacle. This was listed as “new” (by Amazon) and then shipped severely damaged in a bag (from Amazon) with a sticker on the bag (again, from Amazon) basically admitting they were sending me a used/damaged copy. I pushed on Twitter this time and was sent to an online feedback form to escalate the situation. I did get a response but that said that “since this is an internal matter” I would not receive any more responses.
Considering this is the third bad copy of this title I’ve received from them, I’ve moved on to Barnes & Noble.
Michael Sauers is currently the Director of Technology for Do Space in Omaha, NE. Michael has been training librarians in technology for the past twenty years and has also been a public library trustee, a bookstore manager for a library friends group, a reference librarian, serials cataloger, technology consultant, and bookseller since earning his MLS in 1995 from the University at Albany’s School of Information Science and Policy. Michael has also written dozens of articles for various journals and magazines and his fourteenth book, Emerging Technologies: A Primer for Librarians (w/ Jennifer Koerber) was published in May 2015 and more books are on the way. In his spare time he blogs at travelinlibrarian.info, runs The Collector’s Guide to Dean Koontz Web site, takes many, many photos, and typically reads more than 100 books a year.
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