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Your people also need to know that you’ve got their back. Are you all talk? Or are you willing to put yourself out there for them?
Musk’s offer is one of the best ways to do this. When a manager takes the time to work alongside a frustrated team member, with a goal of better understanding that person’s perspective, good things happen. This exercise, although time-consuming, builds empathy and rapport, and can prove extremely motivating.
Unfortunately, few managers are willing to make that type of investment.
So, ask yourself today:
- What is my team’s biggest challenge or pain point?
- What can I do to make things better?
If you can answer those two questions–and follow through–it won’t matter what your job title is.
Your colleagues will be ready to follow.