Once again, Jessamyn West nails it.
Having a waiting list for library ebooks is really stupid, on the face of it. As a librarian I’m pretty savvy about digital content—enough to know that patrons want it, lots of it. However, we have a short list of ways that we can offer it in a lendable fashion. At work I keep my game face on. At home I just want to tell people the truth, the frustrating truth: offering digital content in this way has short term benefits but long term negative consequences.
Read the full article @ Medium.com.