Yesterday I was attempting to make my mortgage payments for the first time online. Missing the option to have the payment electronically debited from my checking account (the company’s site is very poorly designed,) I was trying to put it through on my debit card as a Visa charge. It failed the first time so I tried it again and it prompt re-failed. At that moment my phone rang and it was BankOne calling to verify I was attempting to make the charge and that it wasn’t fraudulent. I told them I was trying to pay my mortgage and they told me to try again as it would no go through. Hours later, I officially cancelled my old Wells Fargo account.
Michael Sauers is currently the Director of Technology for Do Space in Omaha, NE. Michael has been training librarians in technology for the past twenty years and has also been a public library trustee, a bookstore manager for a library friends group, a reference librarian, serials cataloger, technology consultant, and bookseller since earning his MLS in 1995 from the University at Albany’s School of Information Science and Policy. Michael has also written dozens of articles for various journals and magazines and his fourteenth book, Emerging Technologies: A Primer for Librarians (w/ Jennifer Koerber) was published in May 2015 and more books are on the way. In his spare time he blogs at travelinlibrarian.info, runs The Collector’s Guide to Dean Koontz Web site, takes many, many photos, and typically reads more than 100 books a year.
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