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30 Posts in 30 Days #18: Life without committees

CommitteeFirst, yes, I missed yesterday. Considering I got more than half way through the month before missing a post I’m not too upset by it. So, on to today’s post…

Emily over at Shelf Check (yes, she did end up reposting the original Shelf Check #420) has written a great post titled “What would you do if you didn’t need the approval of 15 committees?” Take a moment and read it. There’s a lot to think about here.

I don’t want to get too much into detail about how things work at the Nebraska Library Commission but lately I’ve felt like that too many of my ideas have needed to get the input and/or approval of too many people. A few times this month I’ve wanted to just look people in the eye and say “you know, I do know what I’m talking about.” (I’ve done it indirectly but that’s me just wanting to avoid conflict.)

However, we’re starting an internal staff blog here at the commission and is was my idea. I’ve been running this concept a little different from the beginning. Before proposing it I did get lots of input. Just not input from everyone. I did propose it to a committee but one that doesn’t meet all that often and in my opinion doesn’t seem to overanalyze things; they just decide if something needs to be done or not and then schedules an event to cover it. Then, last week the director came into my office and said “Let’s go ahead. Do whatever you need to do.” Music to my ears.

My hopes is that the new blog will be up and running by the end of the month. I’m also trying to convince people not to even think about it before it’s running. What I don’t want to happen is long discussion of what should or should not be posted to the blog, or how things should be tagged/categorized, or what template should be used. Why, because it can all be changed in seconds should we decide something’s not working.

Ultimately, I hope that this project will be an organic process. I’ll plant the seed and see what grows. It might be a success, it might not. But what I can guarantee is that it won’t die by committee before it even gets started.

Category: 30x30, NLC  Leave a Comment

30 Posts in 30 Days #16 & Thing #38: Marketing

audiopodcasticonThing #38 in the Nebraska Learns 2.0 program is about marketing. We’re asked to talk about some 2.0 tech that we are or could be using to market our library. Well, I’m the producer of the NCompass Podcast and yesterday I posted the 62nd episode and decided to see just how much content we’ve published and I was amazed. (Technically it’s the 88th episode but we launched in January 2009 and started over with the episode numbers.)

ncompassLiveMedIn total our podcast feed (RSS / iTunes) has 4.92GB of available data totaling 3.4 days of content. About 25 hours of that content is just from this year alone! How do we produce so much content?

imageStep one, record everything! We’ve got a cordless mic and we connect it to many of our presenters. We also have a weekly online show names NCompass Live and that’s automatically recorded by the GoToWebinar software. (That’s pretty much a guaranteed hour worth of content right there.) The GoToWebinar content is actually a video file which I convert to a .wav audio file using our video editing software. Presentation recorded directly to audio are recorded with the free Audacity software.

Levelator-2.0-screenNext I run the raw audio file through Levelator to even out the audio and make sure all the voices are generally the same volume. I then pull the audio into Audacity and do some very basic editing, usually just trimming the beginning and end of the file of extraneous material.

Audacity-logo-r_50pctI then add opening and closing music and the opening and closing narration recorded at my desk by yours truly. The result then gets exported to an .mp3 file by Audacity. I then make sure the metadata is correct on the mp3 file and dump it to our Web server.

listgardenlogo48I write a blog post linking to all the relevant information and downloadable files along with an embedded player for those that don’t want to download the file before playing it. Lastly I use ListGarden to add that episode to the RSS file also stored on our server for those that subscribe to the Podcast directly. (iTunes usually automatically picks up the new episode within the day.)

Overall, excluding the actual recording of the content in the first place, producing an episode take me about 20-30 minutes a week. Sometimes I get behind but I’m doing my best to keep up with all the content we’re generating.

So, that’s just one way the Nebraska Library Commission is using 2.0 technologies to market what we do: the NCompass Podcast.

Are you involved in Nebraska Learns 2.0?

Thing #35Nebraska Learns 2.0 is the Nebraska Library Commission’s ongoing online learning program. The goal of our program is to encourage participants to experiment with and learn about the new and emerging technologies that are reshaping the way people, society and libraries access information and communicate with each other. Nebraska Learns 2.0 is a self-discovery program which encourages participants to take control of their own learning and to utilize their lifelong learning skills through exploration and PLAY.

Each month, The Nebraska Library Commission offers you an opportunity to learn a new Thing (or lesson). You have all month to complete that Thing and receive one CE credit. You may choose which Things to do based on personal interest and time availability. If the Thing of the month doesn’t interest you or if you are particularly busy that month, you can skip it.

The Thing for April is: Track Your Software Usage with Wakoopa

Ever wonder how much you use a particular program? Does it seem like you spend all day on Word or Outlook? Or maybe you’ve got iTunes running in the background at all times. Not only is there a way to track all of the software you run, you can also track certain online applications such as Google Reader, GMail, and Hootsuite.

If you are new to Nebraska Learns 2.0, your first assignment is to sign up to participate at http://nelearns.blogspot.com/2009/03/participate.html. This program is open to ALL Nebraska librarians, library staff, library friends, library board members and school media specialists. We hope you’ll join your library colleagues in the fun as you learn about new and exciting technologies!

Nebraska Library Commission gaming audit, one librarian’s response

For those that don’t know MPOW got audited recently and the state auditor determined that our spending of state funds regarding gaming was inappropriate. The report and our response can be found on the NLC’s blog. Those interested in the local reaction can check out this article and the 60+ comments on the Lincoln Journal Star Web site. (It’s also made the TV news in both Lincoln and Omaha, along with an AP article that’s been reprinted in at least two other states.)

I’ve got my opinions and feelings about how this went down and the results but for now I need to keep them pretty much in-house. However, I did get permission from one Nebraska librarian to reprint his letter to the newspaper and to the state auditor. I am reprinting in here in case the paper doesn’t decide to print it. (The only editing I did was to add the link to Amazon regarding the book he speaks of and to remove his phone number and e-mail address.)

John W. Seyfarth
Information Systems Manager
Sump Memorial Library
4612 Sutley Circle
Papillion, NE 68133

Feb 25, 2009

Mike Foley, State Auditor
P. O. Box 98917
State Capitol, Suite 2303
Lincoln, NE 68509

An open letter to the Nebraska State Auditor, Mr. Mike Foley

Dear Mr. Foley,

I am a librarian at the Sump Memorial Library in Papillion.  I read the Journal Star article about your recent audit of the Nebraska Library Commission, the audit itself, and the response by the Commission.  It appears to me that perhaps you and your auditors don’t have a good grasp of what the current missions of libraries are.  The most important is that we are the community center for lifelong learning, and we are not just books, magazines, or the Internet any more.  Gaming and social networking are legitimate activities that contribute to lifelong learning.  Perhaps you should read one of the most authoritative works on the subject, “Don’t Bother Me Mom—I’m Learning!” by Marc Prensky.  I have ordered a copy to be delivered to your office on my dime.  I hope you read it, and discover that the manipulatives that are used in gaming are not just “toys” as you hinted in your audit.  As you stated, one of the objectives is to attract youths into libraries, and perhaps introduce them to gaming, and the other elements that libraries provide toward facilitation of lifelong learning.  There is lots of learning that takes place with both gaming and social networking.  Much of it is related to the enhancement of personal communication skills.  And in my opinion, we really need better communications between the citizens of our country.  So, if you haven’t tried it, I encourage you to attend one of the gaming tournaments that will undoubtedly occur at one of the Lincoln City Libraries.  The commission’s role in all this is to help libraries in facilitating these activities, and the Internet vehicles are low cost methods to get this information out to Nebraska Libraries.

Furthermore, one of the issues in your report has to do with the fact that the commission paid sales tax on their two on-line purchases.  On line vendors generally don’t accept our Nebraska Tax Exempt form, and furthermore, the 5½% of the 7% sales tax that was paid in these orders goes directly back into state coffers.  Of the $29.26 that was paid on the state credit card all but $6.27 went back to the state, since it was state tax.  I have included a check for $6.27 in Mr. Foley’s copy of this letter written out to the Department of Revenue to cover the city tax that was missed out on by the State of Nebraska.

It appears to me that there are many bigger “fish to fry” by your state auditors that the gaming purchases by the Nebraska Library Commission.  As I am also a member of a local Nebraska Foster Care Review Board, I see the results of many very important unaudited issues every month.  If the Audit Agency is hurting for topics to audit, just take a look as the State Foster Care Review Board 25th Anniversary Annual Report, and there is rich material to audit here, such as why almost 46% of the children in foster care have had to put up with at least four or more different case workers to manage their cases during their custody as state wards, or over 40% of children in foster care have been there over two years.

Sincerely,
John W. Seyfarth

CC:
Director, Nebraska Library Commission
Executive Director, State Foster Care Review Board
President, Nebraska Library Association

There’s Still Room for You @ Library Camp

There are still plenty of seats available in Library Camp Nebraska one week from today. Sign up now! It’s totally free and totally fun!

Potential topics to be discussed currently include:

  • The Social Web in the library
  • Cheap and free tech tools
  • Copyright & Creative Commons
  • Public programs
  • High Tech / High Touch: are they mutually exlusive?
  • Get your free Web presence (for libraries that don’t have one already)
  • Privacy in a Social Web world
  • Wildly impractical, expensive ideas for your library
  • Alternative searching techniques (or, what’s new & cool in the world of searching??)
  • Ideas for library marketing on the cheap
  • Ideas for new granting agencies/funding sources and/or grant success stories
  • Demythologizing the "information wants to be free" (while information may want to be free, it aint cheap to provide it…)
  • Community Outreach
  • Mentoring
  • Instruction
  • Expanding the role of the library on campus (PR/marketing/collaboration)
  • Exploring the future of library workers: What’s the greatest need in Nebraska?…support for Master’s level v. pre-professional training?

Full details @ http://librarycampnebraska.pbwiki.com/

Nebraska Learns 2.0 – It’s time to start learning!

Cross-posted from the NLC Blog:
It’s time to start learning! The Nebraska Learns 2.0 program starts today. The program is made up of 23 short online lessons called Things. The Things are designed to encourage staff to learn more about emerging technologies on the web that are changing the way people, society and libraries access information and communicate with each other.

In addition to learning new Things everyone who completes all 23 Things by January 30, 2009 will have a chance to win one of nine 8GB Creative Zen MP3 Players. These prizes have been made available through generous donations from ITART, NEMA, and NLA. Also everyone who completes the program before the deadline will receive 15 CE credits. More information about prize eligibility and CE credit can be found on the Nebraska Learns 2.0 website.

Here are a few things you may be wondering about.

  • You do not need to register. However, to be eligible for prizes and CE credits you do need to blog your progress. Instructions on how to do this will be included in Thing #3 and Thing #4.
  • There is no cost to participate.
  • ALL Nebraska librarians, library staff, library friends, library board members and school media specialists can participate. (Other folks are welcome to follow along; however, we will not be offering any official technical support nor will you be eligible for the prize drawings or CE credit.)
  • This is a self-directed learning program. No in-person classes will be offered.
  • Have more questions? Check out the FAQ on the Nebraska Learns 2.0 website.

To start learning go to the Nebraska Learns 2.0 website: http://l2ne.blogspot.com/2008/09/thing-1-discovery.html

Announcing Library Camp Nebraska

Library Camp Nebraska
University of Nebraska – Lincoln
Wednesday 19 November 2008
Sponsored by
The Nebraska Library Commission and
the University of Nebraska – Lincoln Libraries

Library Camp Nebraska is the first of what we hope to be a series of unconferences throughout the state of Nebraska. So, just what is an unconference?

An unconference is the best part of a conference (conversing with your colleagues) stripped out and crammed into a fun and informative day-long event. Unconferences have no pre-selected presenters, just group discussions on the topics that you want to talk about with your colleagues. There are many different ways unconferences can be run. Library Camp Nebraska will be using the BarCamp model this time around.

Library Camp Nebraska will be held at the University of Nebraska, Lincoln Union on 19 November 2008. Participation will be limited to just the first 100 registrants and is open to anyone who is interested in dialogue and conversation about customer-friendly libraries, library 2.0 and how we can all improve our services and organizations to meet the needs of our communities. (There will be tech topics covered, but if you aren’t a techie, come talk about something else.)

For more details and to register head over to the Library Camp Nebraska wiki at http://librarycampnebraska.pbwiki.com/. Please don’t wait until the last minute to register. Seating will be strictly limited to the first 100 registrants. No additional seats will be made available.

(Please feel free to forward to everyone.)

Configuring a public laptop: the result

A recent comment on my post about how to configure some public laptops reminded me and I’d not blogged the results.

First, in response to Scuba Steve who said "Giving public users administrator access is just stupid," I’ll respond by saying that there needs to be a balance between security and usability. I’ve been in plenty of labs and on plenty of public computers where they’re so locked down that I can’t do the simplest of actions on that computer. When you sacrifice usability for security, you end up loosing in the end.

Granted, on its face, giving the public admin rights does seem risky. However, especially in Vista, when you don’t have admin rights, there are a whole list of things that can seriously degrade your patron’s experience. Remember, this isn’t an office situation here, these are public-access computers. I think Steve would respond that this fact actually increases the risk more than in an office environment and I might tend to agree but it also changes the nature of the user. In an office, users are expected to do a certain list of things and therefore IT can anticipate how the computer will be used. Give access to the public and who know what they’ll want to do.

Lastly, these computers are mostly going to small rural libraries who have minimal to no technical expertise on staff. Therefore, what security is installed needs to be manageable by non-IT professionals.

So, I’ll stress again, there needs to be a balance. Here’s the balance I believe I’ve found:

There are two accounts, one for staff which is password protected, and one for the public which is not. (Don’t librarians just love handing out passwords to people?) Both accounts have full rights to the computer as far as Windows is concerned. I’ve also installed Steady State with the following two restrictions:

  1. The public account is "locked". This means that no matter what the user does to the computer, upon logout (or reboot) the changes are immediately removed.
  2. Access to Steady State has been blocked for the public account. This addresses Steve’s question "What would stop them from uninstalling/deleting SteadyState, Deep Freeze or any other restoring software you install?" In other words, in order to change or uninstall Steady State you must be logged in as the administrator.

As a result, staff can log in as staff and make any needed changes, install/remove software or run updates to the system as a whole without needing to touch Steady State at all. To make a permanent change specific to the public profile (i.e. add or remove desktop icons) they’ll just need to log in as staff, unlock the public account, log in as the public, make the changes, then log back in as staff and relock the public account. (That may sound complex but it doesn’t involve multiple reboots like Deep Freeze or Centurion Guard do.)

In the end I believe that I’ve found the balance that fits our needs. I’ve been running this setup in our lab for the past month and will be doing so for the next month before I actually set up the laptops in question. So far, this setup is working as needed.

Let me stress again: this solution fits our needs. Blanket statements such as it’s "stupid" to do something in every situation just shows that your thinking is locked and unfortunately rules out the flexibility that’s required to solve certain problems.

Category: NLC, security  3 Comments

2008 WiFi Connectivity Grants

Seven months of planning has led the announcement of my first (as in totally my idea) state-wide project here in Nebraska. I’m totally stoked! IN the past 24 hours we’ve had ten libraries apply including one that chose the "less traditional" computer option.

Nebraska’s public libraries are invited to apply for WiFi Connectivity Grants, funded by the Bill & Melinda Gates Foundation, to put WiFi into as many as 75 public libraries without such access. A WiFi router and a choice of portable computers will be provided to successful applicants to enable them to provide wireless Internet access in the library itself to their customers. Applications are due no later than 2 September 2008. Michael Sauers, Technology Innovation Librarian, is heading up this project as part of the Nebraska Library Commission’s effort to make 2008, “the year of WiFi in Nebraska.”

For questions contact Michael Sauers at 800-307-2665 or 402-471-3106, or Richard Miller at 800-307-2665 or 402-471-3175.

Category: NLC, wifi  Leave a Comment

Configuring a public laptop: Which direction should I take?

Here in Nebraska we’re going to be giving grants to give libraries who don’t already offer public access WiFi a Linksys WiFi router and a choice between a Dell laptop and a Samsung Q1. The question I have deals with how I should set up the laptops/Q1s. Before I describe the options keep the following in mind: a) They both run Vista. b) The fact that one’s an UMPC and one’s a traditional laptop is irrelevant. (At least I think the hardware is irrelevant. If you think it isn’t please explain.) and c) The computers will be made available for public use. So, which would you choose?

Option #1
Set up a staff account with admin privileges and a public account as a standard user. This way the staff can run updates and change settings and the public can’t alter anything.

Option #2
Have just one user account but install Windows Steady State so that no matter what the public does, a reboot solves everything. To make changes permanent the staff would just need to turn off Steady State first.

I have my opinions but I’m trying to see if I’ve missed anything. What do you think?

Category: NLC, security  9 Comments