Louise Parker Berry
- Three Principles
- a covenant w/ our patrons
- stay ahead of expectations
- be the first of the new libraries, no the last of the old
- Two Goals
- design and build an absolutely fantastic new library
- use tech wherever it will make us more efficient and effective and however is will meet our patron’s demand
- One Rule
- Tolerate Uncertainty
- Continuing vision
- eternal values
- new technology
Alan Kirk Gray
- Architect of the new library
- [maps and plans of the new library]
- Green building
- .5 energy of typical building
- using ground water for heating
- [artists renditions]
Peter Gisolfi
- The fine print
- just a cute little library in SW CT
- your mileage may vary
- you may legitimately believe there is a good reason for you to do things differently
- not going to slap a layer of tech over an existing plan
- Four principles
- it’s not our library
- take real risks
- failure IS an option
- get it right, finally, ant then keep changing to stay ahead.
- Planning horizon graphic (pyramid chart)
- OODA
- Observe
- Orient
- Decide
- Act
- Out library is a story
- what is our voice?
- “the good writer treats each unit individually, developing them one by one” -John Garndner
- Tech layers
- Infrastucture
- Admin
- staff
- parton indirect
- patron direct
- p2p
- RFID Materials Handling System
- 3M &FKI
- There are legit alternatives
- Drive for show, putt for dough
- self check works for the benefit of the patron
- Materials handling can have….
- get a good RFID system
- Skip the RFP process
- have each competitor deisgn to your needs
- more important process = less valuable RFP is
- if you do it right
- no tech services or circ back office
- no cataloging
- workflow managers, not clerks
- a small workspace to deal with expectations
- in other words
- outsource everything
- thought experiment
- what if no book trucks?
- would it be full of knowledge workers?
- metrics
- active item back on shelf in 20 min
- inventory turns per item doubled
- cost per circ halved
- time from order to first circ: 18 hours
- annual circ per FTP: 40,000
- long tail
- we want a short (support) tail
- it’s the supply chain stupid
- fast second order
- direct order and hip to patron
- delivery from distributor same day
- let’s not stop there
- everyone in front of desks
- circ staff become reader’s advisors
- info staff are at remote ref points
- tech staff work in partnership w/ patrons
- we’ll have a virtual library too
- Not ref desk, concierge desk
- eveolution of ref services
- IM
- Video chat
- WebEx
- 24/7 local remote at off hours
- Small office / mobile office
- a.k.a. “small Kinkos”
- collaborative spaces
- smart study rooms
- conference room
- community room
- MANY POWER OUTLETS!
- Still needs some help
- [list of things here]
- no
- security
- gaming
- “extra” patron data ports
- no PCs in teen area
- Coming not soon enough
- VublQ
